SHIPPING POLICY

AT IRAANG, WE AIM TO DELIVER EVERY ORDER WITH PRECISION, CARE, AND SPEED. HERE’S A CLEAR BREAKDOWN OF HOW OUR SHIPPING PROCESS WORKS, SO YOU ALWAYS KNOW WHAT TO EXPECT.
1. ORDER PROCESSING TIME
ALL ORDERS ARE PROCESSED WITHIN 1–2 BUSINESS DAYS AFTER CONFIRMATION.
DURING PEAK SEASONS, NEW DROPS, OR HIGH-VOLUME PERIODS, PROCESSING MAY TAKE SLIGHTLY LONGER — BUT WE ALWAYS WORK TO KEEP DELAYS MINIMAL.
2. SHIPPING TIMELINE
ONCE SHIPPED, DELIVERY TIMELINES ARE:
METRO CITIES: 3–5 BUSINESS DAYS
NON-METRO CITIES: 5–7 BUSINESS DAYS
REMOTE LOCATIONS: 7–10 BUSINESS DAYS
DELIVERY TIMES MAY VARY DUE TO LOCAL COURIER AVAILABILITY, WEATHER ISSUES, OR UNFORESEEN LOGISTICS SITUATIONS.
3. SHIPPING CHARGES
SHIPPING FEES WILL BE DISPLAYED AT CHECKOUT BEFORE YOU COMPLETE YOUR ORDER.
ANY PROMOTIONAL FREE-SHIPPING OFFERS WILL BE CLEARLY MENTIONED DURING CHECKOUT.
4. ORDER TRACKING
ONCE YOUR ORDER IS DISPATCHED, YOU WILL RECEIVE A TRACKING LINK VIA SMS OR EMAIL.
TRACKING UPDATES MAY TAKE 12–24 HOURS TO REFLECT AFTER DISPATCH.
5. DELIVERY ATTEMPTS
OUR COURIER PARTNER WILL ATTEMPT DELIVERY TWICE.
IF BOTH ATTEMPTS FAIL, THE PACKAGE MAY BE RETURNED TO OUR WAREHOUSE.
RE-DELIVERY CAN BE ARRANGED, BUT ADDITIONAL SHIPPING CHARGES MAY APPLY.
6. INTERNATIONAL SHIPPING
AT THE MOMENT, WE DO NOT SHIP INTERNATIONALLY.
WE WILL ANNOUNCE UPDATES ON GLOBAL SHIPPING SOON.
7. DELAYS & UNFORESEEN CIRCUMSTANCES
IRAANG IS NOT RESPONSIBLE FOR DELAYS CAUSED BY:
• WEATHER DISRUPTIONS
• COURIER/TRANSPORT ISSUES
• HIGH-VOLUME FESTIVE SEASONS
• STRIKES, NATURAL DISASTERS, OR GOVERNMENT RESTRICTIONS
WE ALWAYS COORDINATE CLOSELY WITH OUR DELIVERY PARTNERS TO MINIMIZE DELAYS.

8. WRONG ADDRESS / INCOMPLETE ADDRESS
IF AN ORDER IS RETURNED DUE TO AN INCORRECT OR INCOMPLETE ADDRESS, RE-SHIPPING CHARGES WILL APPLY.
PLEASE ENSURE YOUR ADDRESS AND PHONE NUMBER ARE ACCURATE AT CHECKOUT.
9. DAMAGED OR OPEN PACKAGING
IF YOUR PACKAGE ARRIVES DAMAGED, TAMPERED, OR OPENED:
DO NOT ACCEPT THE PARCEL
ASK THE DELIVERY PARTNER TO MARK IT AS "RETURN TO SENDER"
NOTIFY US IMMEDIATELY AT SUPPORT@IRAANG.COM
10. CONTACT US
FOR SHIPPING-RELATED QUERIES, REACH OUT TO US AT:
SUPPORT@IRAANG.COM
+91 995 333 1775